Frequently asked questions

Everything people usually ask before booking. Don't see your question? Ask it in the consultation form and we'll answer within 24 hours.

Getting started

What does a professional organizer do?

A professional organizer helps you sort, declutter and set up systems so your home is easier to use and maintain. We plan the space, guide decisions about what to keep, organize what stays, recommend storage that fits, and take donations with us when we leave.

What happens during the free consultation?

It's a free 30-minute conversation, virtual or in person, where we learn about your space, what isn't working and what you'd like to change. From there we recommend a plan and an estimated scope before any work begins.

Can we start with just one room?

Absolutely. Many clients start with a kitchen, pantry, closet, office or basement and decide from there whether to keep going.

How long does it take to organize a room?

It depends on the size of the space and how much needs to be sorted. We'll give you an estimate during your free consultation, and new-client sessions are a minimum of 3 hours.

What areas do you serve?

We serve Pittsburgh and nearby communities, including the East End, the Fox Chapel area, the North Hills, Sewickley Valley and the South Hills. See the full service area list, or include your neighborhood or ZIP code in the consultation form and we'll confirm. Projects farther out may include a travel fee.

Pricing & booking

How much does a professional organizer cost in Pittsburgh?

Two Sisters Organizing charges an all-inclusive $100 per hour for a team of two organizers. New clients book a 3-hour minimum ($300), and returning clients can book 2-hour mini sessions ($200). Donation drop-off, product recommendations and eco-friendly disposal are included. See pricing.

How do I book, and is there a deposit?

Start with the free consultation. When you schedule a session, a $50 deposit holds your date. We accept cash, credit cards and Zelle.

What is your rescheduling policy?

You can reschedule for free with at least 48 hours' notice. Changes with less notice carry a $50 fee, with exceptions for illness and emergencies.

Do you charge for travel?

Not within our primary service area. Projects farther away may include a travel fee, which we'll confirm before anything is scheduled.

Are organizing products included in the hourly rate?

No. Products are optional and billed separately. We can recommend specific pieces for you to buy, or source them for you on full-service projects.

During your session

Do I need to be home during the session?

That's up to you. Some clients like to work alongside us; others prefer to hand over the keys and come back to a finished space.

Will you make me get rid of my things?

Never. We won't pressure you or remove anything without your say. Our role is to guide and support you while you make the decisions.

What happens to items I no longer want?

Donation drop-off is included in our rate. Usable items go to local charities, and anything that can't be donated is recycled or disposed of responsibly.

Do I need to buy organizing products first?

No. Please wait until after we've decluttered and measured. We bring trash bags, a label maker and surface wipes, and we'll recommend products only where they'll truly help. Buying is always your choice. Our favorite products page is a good place to start.

Will you take photos of my home?

Only with your explicit permission. We never photograph or share images of your home without it, and we never discuss your space or belongings with anyone outside our team.

Are you insured?

Yes, we are fully insured in the unlikely event that property is damaged during our work.

Services

Do you organize offices as well as homes?

Yes. We organize home offices and small business offices, including paperwork systems, supply storage and desk setup.

Do you offer follow-up sessions?

Yes. Our 2-hour mini sessions are ideal for returning clients who want to refresh a space or keep their systems running smoothly.

Is there anything you don't handle?

We don't take on hoarding cases, house cleaning, bio-hazardous items or spaces, or moving transportation.

Still have a question?

Send it with your consultation request. We reply within 24 hours.